Shipping policy

Shipping Policy

At Eshaal Jewellery, we take great care in preparing and delivering your jewellery safely and on time. Please review our shipping policy below.

Processing Time

All orders are processed within [1–3 business days] after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: [X–Y business days]

• Express Shipping: [X–Y business days]

Delivery times are estimates and may vary due to location, courier delays, customs clearance, or weather conditions.

Domestic & International Shipping

• We currently ship to [countries/regions you serve].

• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking information may take up to 24 hours to update.

Packaging

All jewellery is securely packaged to prevent damage during transit and may include branded or gift-ready packaging.

Lost, Stolen, or Damaged Packages

[Your Store Name] is not responsible for delays, lost, or stolen packages once they have been handed over to the courier. However, if your order arrives damaged, please contact us within [48 hours] of delivery with photos, and we will assist you.

Incorrect Shipping Information

Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us at:
Email: [your email]
Phone (optional): [your phone number]